Eligibility for Returns:
- Items can be returned within 7 days of delivery.
- To qualify for a return, the item must be:
- Unused, undamaged, and in original packaging.
- Accompanied by the original receipt or proof of purchase.
Non-Returnable Items:
- Customized or personalized items.
- Items marked as “final sale.”
Return Process:
- Contact us at [Insert Email Address] to initiate a return.
- Ship the item to the address provided in our confirmation email.
- Customers are responsible for return shipping costs.
Refunds:
- Refunds are processed within 7 business days after the returned item is inspected.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable.
Damaged or Defective Items:
If you receive a damaged or defective item, contact us within 48 hours of delivery with photos. We will replace the item or offer a refund.